Identifying or predicting positive and negative outcomes at Network Solutions, Inc. may be aided by the information on page 22 of the text where the author identifies the characteristics of an ideal performance management system (PMS). For this discussion, read Case Study 1-2: Performance Management at Network Solutions, Inc. on pages 31-32 in your textbook. What do you think will be some of the advantages or positive outcomes resulting from the implementation of the system? What do you anticipate will be some of the disadvantages or negative outcomes? Why?

Be sure to support your statements with logic and argument, citing any sources referenced. Post your initial response early, and check back often to continue the discussion. Be sure to respond to your peers’ posts as well.

*Rapid global and technological development makes change an inevitable process in organizations- and those skilled with performance management skills can help ensure success of their organizations. Many stakeholders will attest that the only thing constant in their organizations is change. Stakeholders who cannot adjust quickly in this changing environment frequently are afraid and uncomfortable. Getting all stakeholders to buy into change is a major task that leaders face trying to implement any type of reform. Because change is constant, leaders are typically at the forefront of implementing and evaluating change.

Leaders should consider the important of carefully planned and executed change to minimize problems during the change process. The ultimate goal of any reform is to improve performance and overall organizational effectiveness. This includes orienting the vision for change on success. Change is usually initiated and implemented by leaders. Concepts of change focus on how change can be implemented in organizations; frequently referred to as “theories of changing.” It is imperative for individuals planning the change process to identify and understand the activities that need to take place to initiate and carry out successful change.

Module Introduction


Note: The following readings will require you to be logged in to the Unified Login System and the Saudi Digital Library. To log in, please clickhere.


  • Chapter 1 in Performance Management
  • Chapter 1 PowerPoint slides – Performance Management
  • Jakobsen, M. F., & Mortensen, P. B. (2016).Rules and the doctrine of performance managementPublic Administration Review, 76(2), 302-312. doi:10.1111/puar.12409
  • Kalman, L. (2016).Driving results through performance managementWorkforce Solutions Review, 7(2), 22-26.

For Your Success

In this module, you will explore the importance of performance management and performance management systems as they relate to organizational goal achievement.

This week you will participate in an introductory discussion, complete a graded Discussion Board question, and read the required materials from your textbook and the accompanying PowerPoint slides. Remember, the primary graded Discussion Question must be posted by midnight Wednesday for full credit; the additional postings must be posted by midnight on Saturday.

There will also be a required Live Session this week. Your faculty will provide further details about this event.

Learning Outcomes

1. Assess the dimensions of performance management systems and how they apply to organizations with which you are familiar.

2. Synthesize the concepts of performance management to identify how they facilitate organizational goals and objectives.

3. Evaluate the risks and benefits of performance management systems.

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